服務(wù)企業(yè)成長 分享國際經(jīng)驗
參加展會與上門拜訪是外貿(mào)人員與客戶見面溝通的兩個主要方式，參展或者拜訪前后的溝通對我們和客戶的會面效果有至關(guān)重要的影響。
參展前如何邀請客戶參觀我們的展位?展會結(jié)束后如何有效跟進客戶?拜訪前如何向客戶提出拜訪請求與預(yù)約?拜訪歸來后如何持續(xù)與客戶溝通?
13、客戶未回復(fù)，再次發(fā)送拜訪請求
Dear John Smith,I was wondering whether you received my meeting request that I sent on July 3rd?In case you didn't, then please accept my request to meet you on a date and time that are convenient for you in order to discuss [some important matter].I really appreciate that you acknowledge my request and I really hope that we can meet soon.Best regards,Lily Lee
14、出發(fā)前和客戶再次確認拜訪行程
Dear John Smith,With reference to our previous correspondence, I would like to confirm that I will be visiting your office next Monday at 9 AM to discuss our future cooperation as agreed.Please acknowledge the receiving of this email. See you there.Best regards,Lily Lee
15、由于突發(fā)情況，需要臨時取消拜訪行程
Dear John Smith,Due to some unforeseen circumstances, I’m forced to cancel our meeting which was scheduled on [some date]. I apologize for the short notice and any inconvenience this may cause. I will be more than happy to schedule another meeting at a mutually agreeable time.I hope could get your understanding.Best regards,Lily Lee
16、拜訪結(jié)束后的郵件跟進
Dear John Smith,It was a pleasure meeting you [last week, yesterday etc…]. I am looking forward for a long term business relationship as I am confident that our products can fully meet your requirements. We are more interested in establishing partnerships than having clients and it would be a pleasure having you in our partners list.If you still have any questions or require any clarifications from our last meeting, kindly contact me at any time. Best regards,Lily Lee
17、拜訪結(jié)束后的郵件跟進
Dear John Smith,Thank you so much for meeting with me on [date]. I really enjoyed our conversation and learning more about your company and your business. I truly appreciated all your advice and tips on how to break into your local market.I thought I’d better recap a few important points from our meeting today, let me know if I missed out on anything.1.Meeting note (1)2.Meeting note (2)3.Meeting note (3)Please let me know if you have any questions, happy to help always! Looking forward to catching up with you again, for another round of discussion.Best regards,Lily Lee
18、拜訪結(jié)束后的郵件跟進
Dear John Smith,It was great meeting with you today. Thank you for taking the time out of your busy schedule to discuss [Topic] with me.Today we discussed [Recap] and came up with these next steps [Actionable items].Please let me know if I missed anything. Looking forward to working together to meet your goals.Best regards,Lily Lee
19、拜訪結(jié)束后的郵件跟進
Dear John Smith,I want to thank you for taking the time to meet with me yesterday. I found the meeting to be very useful in learning more about your company and your industry. I am very impressed with the work that you and your team are doing at [Company].I have attached the additional information you requested and hope that you find it to be useful. After you have had time to review the additional information, I would like to schedule another meeting to discuss more details. I am available any time during the week of August 1. If you have any questions before then, please feel free to reach me by email or phone.Thank you again for your time, and I look forward to speaking to you again soon.Best regards,Lily Lee
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